Hardware and Software - what is available?

Minimum recommended specification of new Windows PC/Laptop

• Laptop/Desktop maker: DELL
• Operating system: Windows 10
• Processor: Intel Core i5 or i7
• RAM: 16GB - 32GB (higher for faster performance)
• Storage (Hard Drive): 512GB SSD
• Laptop screen size: 13 inches

Minimum recommended specification of new Apple Mac

• Operating system: macOS Ventura and newer
• Processor: Apple M2 Pro chip
• RAM: 8GB - 16GB (for performance users)
• Storage (Hard Drive): 256GB SSD
• Screen size: 13 inches

RAM (computer memory) is probably the most important specification you need.  RAM allows you to work with large files and/or have multiple applications open at the same time.  16GB is the LSE minimum recommended standard for Windows devices and 8GB for Macs, and these are suitable for most cases.  For users with high data processing, an increase in RAM would be recommended.

Processor has an impact on the speed of processing tasks, (in conjunction with the RAM), and i5 is the LSE minimum standard and suitable for most users.  An i7 would be recommended for more data intensive tasks and for very powerful computing DTS may recommend an i9.

Storage on a hard drive allows you to have more software installed and still be able to save your files directly on the PC.  The LSE minimum standard for Windows devices is 512GB and for Macs it is 256GB.

All devices now come with SSD, (Solid State Drives), which are quicker, smaller, and more reliable than their predecessors.  You have access to a significant amount of cloud-based storage, (OneDrive), as well which should always be used to save all your data and for backing up any files.  Higher capacity storage is available based on your requirements.

Standard catalogue items

For standard catalogue items including: laptops, desktops docking stations and monitors, please browse the IT catalogue in OneFinance and raise an order via:

https://lse.t1cloud.com/T1Default/CiAnywhere/Web/LSE/Workplace

Standard catalogue items are held in stock by our suppliers and delivery to campus is quick.

Further information on how to view and raise IT orders can be found here: How to view and purchase IT equipment 

Support for OneFinance can be found here:

https://info.lse.ac.uk/staff/divisions/Finance-Division/OneFinance

Apple devices

You can order an Apple device or accessory via a supplier punchout in OneFinance:

https://info.lse.ac.uk/staff/divisions/Finance-Division/OneFinance

This will show indicative stock levels and should be delivered within a week.  However, some of the more high-end specification devices may take up to 4 weeks to be delivered.

Further information on how to view and order Apple equipment can be found here:

How to view and purchase Apple equipment 

If you have specific requirements which are not fulfilled by our standard machines you may wish to order a custom configuration, or for items that are not available in the IT catalogue or available via supplier punchout in OneFinance, you will need to contact DTS to raise a quote from our supplier on your behalf.

Contact tech.support@lse.ac.uk outlining the required specification/configuration you require.

Please note that "configure to order" items are often built to order by the manufacturer and therefore time to delivery will be significantly longer, (6 weeks is an expected lead time generally), than standard catalogue items.

In all cases, we will meet these requirements through the School's approved suppliers. 

Hardware and software cannot be purchased without approval by DTS, regardless of the source of funding. Any purchases made without prior approval from DTS will not be reimbursed or recorded as an asset of the School.

Windows support:

• DTS support Windows 10 only for new purchases. (Windows 11 currently not supported)

Mac support:

• DTS support only MacOS Ventura and higher for new purchases

Click here for further information on the operating systems currently supported at LSE

Software is available from the LSE Apps Store (Windows) or .mobi Self-Service (Apple).

DTS also provides software for home use.  Please contact tech.support@lse.ac.uk to discuss your requirements.

Any software installed must be legitimately purchased and licensed for use.  Any software used must additionally not break the Conditions of Use of IT Facilities at the LSE or Jisc's Acceptable Use Policy.

It is the responsibility of each user to ensure that any non-centrally licensed software is legitimately purchased, deployed and used.

Software licences that have not been used over the previous 12 months will be re- deployed.

LSE uses a hybrid working standard for our computers.  This is based around a dual 24" monitor setup, with included webcam for online meetings, (as seen in Future Ways of Working).  This allows for shared use of workspaces; it also gives our users the flexibility to work remotely.

Standard setup: Windows laptop/desktop (dual screen)

Primary: DELL docking monitor - designed with a built-in dock, this screen also includes built-in webcam and speakers, wired network connection, USB hub and the ability to charge a standard order laptop.

Secondary: DELL standard monitor - designed to pair a docking monitor

Accessories: Keyboard/Mouse set and headset

N.B: Both monitors are also available in 27" at an additional cost.

Standard setup: Apple laptop (dual screen)

As above however, owing to hardware limitations, in order to have two external screens in extended mode, you will need to order a separate, specific dock (which has been verified as compatible).

Dock: Kensington SD4750P

Other options

Small space: Single DELL docking monitor in 24"/27" - ideal if space is at a premium.

Ultra-wide: DELL curved 34" ultra-wide docking monitor - the desktop real-estate of two monitors in a single screen.

Portable: DELL 14" Thunderbolt 3/USB C portable monitor - connects to your laptop with a single cable.

Converting existing setups: It may be possible to convert some existing setups to hybrid working, but we will need to undertake an assessment first.  If you require this, please contact Tech Support first via tech.support@lse.ac.uk

To order a new mobile phone and/or line, please contact tech.support@lse.ac.uk, referencing your school mobile number, (if ordering a replacment handset), and they will be able to assist.  Please be aware that there are some constraints on the supply of mobile phones due to component shortages.

The standard school handset is the latest iPhone SE, which will meet most staff needs as they offer a good degree of security and value for money.  The budget holder may request an alternative iPhone if they are satisfied that any additional expense would offer best value for the School.

Please refer to the tariff pages to view the mobile charges: https://info.lse.ac.uk/staff/divisions/dts/services/LSE-mobile-tariff

If you wish to buy a mobile phone without a school mobile contract, then there will be a "benefit in kind" tax implication, and you will need to seek advice and approval from the Finance Division before we would be able to proceed with an order.

All handsets must be returned to DTS for recycling or disposal if they are no longer required for school business.  This is to ensure that they are securely wiped and recycled.

As an alternative to a mobile phone number, you can request a landline number and it will be associated with Microsoft Teams.  This will allow you to make and receive external telephone calls via the Teams client on your PC/laptop, or via the Teams app on a mobile phone.  To request this, please contact tech.support@lse.ac.uk.

The default option for printing at LSE are the shared Multi-Functional Devices (MFD's) that can be used by all staff, students and visitors.  For more information on the School's printer policy, please click here.

Purchase requests for desktop printers will only be accepted in exceptional circumstances by a user first completing a Desktop printer request form.  Desktop printer purchases cannot be claimed on expenses.

The LSE does not provide printers for printing at home.

• Mac First Sign In guide (how to set up your new Mac device)
• Windows 10 Sign in guide (how to set up your new Windows device)