Advice and support

when you get a complete set of results

We know that it can be difficult if things haven't gone to plan or you haven't received the results you were hoping for. However, there is lots of support available.

Sometimes things don't go to plan and you may not progress, or be awarded your degree, as planned. 

Click on the link below and then read the advice under the most appropriate scenario for detailed advice about what to do next. 

Undergraduate finalists
Continuing undergraduate students
General Course and GO LSE students
Postgraduate finalists
Continuing postgraduate students


Students following BA, BSc and LLB programmes who were expecting to be awarded (undergraduate finalists).

You have not been awarded as planned, but we have not confirmed a final fail

What this means

You have either deferred or failed at least one course, and are therefore not eligible to be awarded this year. However, you still have attempts remaining in these course(s). The Regulations for First Degrees set out the maximum number of attempts you have at each course. 

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

Next steps

If you have deferred assessments, then you will be expecting this outcome and will probably have a plan in place. You will probably take the assessment during the 2023-24 Academic Year, at the time it normally runs. For example if it is a May/June exam you will take it in May/June 2024. 

If you have unexpectedly failed a course, we understand that you may be worried about the implications of this. We would like to reassure you that you do have another opportunity to do your assessments in that course again, as long as you have attempts remaining. In the first instance, you will probably take the assessment during the 2023-24 Academic Year, at the time it normally runs. For example if it is a May/June exam you will take it in May/June 2024. 

If you hold a student visa

You should contact the Student Advice and Engagement Team to discuss your circumstances and what you need to do. 

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

 

We have confirmed that your outcome is Final Fail

What this means

An outcome of Final Fail means it is no longer possible for you to complete your degree. 

You have been given this outcome because you have not passed enough courses to be awarded and have exhausted the attempts in your failed courses. This status can be applied at the end of Year 1, Year 2 or Year 3. The Regulations for First Degrees set out the maximum number of attempts you have at each level. 

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

If you hold a student visa

LSE will inform UKVI that you have not completed your programme as expected. We will send you an email after this action has been taken. UKVI may proceed to curtail (cancel) your visa and provide a new end date. UKVI will contact you if/when they curtail your visa. You can find out more in the 'Receiving your Results section of the following web page:

When you have your visa

If you need immigration advice and guidance, please contact the Student Advice and Engagement Team.

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

 

Students following BA, BSc and LLB programmes who were expecting to continue studying in the 2023-24 Academic Year (continuing undergraduate students)

You are not currently able to progress

What this means

You will not be allowed to progress into the next year of your programme if you have not passed enough courses to meet the progression requirement. To progress into Year 2 you need to pass courses to the value of three units. To progress into Year 3 you need to pass courses to the value of seven units.  The progression rules are laid out in the Regulations for First Degrees

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

Next Steps

If you have deferred assessments, then you will be expecting this outcome and will probably have a plan in place. You will probably take the assessment, as an un-enrolled student, during the 2023-24 Academic Year, at the time it normally runs. For example if it is a May/June exam you will take it in May/June 2024. 

If you have unexpectedly failed a course, we understand that you may be worried about the implications of this. We would like to reassure you that you do have another opportunity to do your assessments in that course again, as long as you have attempts remaining. In the first instance, you will probably take the assessment as an un-enrolled student during the 2023-24 Academic Year, at the time it normally runs. For example if it is a May/June exam you will take it in May/June 2024. 

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

You can progress, but have outstanding assessments to (re)sit

What this means

For Year 1 students this means that you have passed courses to the value of 3.0 or 3.5 units. You will be allowed to progress but will need to complete the assessments for the outstanding courses where you have attempts remaining. 

For Year 2 students this means that you have passed courses to the value of 7.0 or 7.5 units. You will be allowed to progress but will need to complete the assessments for the outstanding courses where you have attempts remaining. 

The progression rules are laid out in the Regulations for First Degrees

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

Next Steps

If you have deferred assessments, then you will be expecting this and will probably have a plan in place. You will probably take the assessment, as an un-enrolled student, during the 2023-24 Academic Year, at the time it normally runs. For example if it is a May/June exam you will take it in May/June 2024. 

If you have unexpectedly failed a course, we understand that you may be worried about the implications of this. We would like to reassure you that you do have another opportunity to do your assessments in that course again, as long as you have attempts remaining. In the first instance, you will probably take the assessment as an un-enrolled student during the 2023-24 Academic Year, at the time it normally runs. For example if it is a May/June exam you will take it in May/June 2024. 

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

You can progress but your have outstanding assessments where you have exhausted attempts

What this means

If you have used all attempts in a specific assessment within a failed course and are unable to pass the course, you will have an unredeemable fail for that course and will not be offered any opportunity to redeem that fail.

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

Next Steps

You will be allowed to progress as normal and do not need to take any action. 

As you will be able to see from the Classification Schemes, there is no penalty for unredeemed fails up to the value of one full unit. You can carry an unredeemed fail, up to one full unit without it impacting your final classification, as long as you pass all other courses.

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

General Course and GO LSE students

You have missing marks

What this means

Marks for some courses are missing in your results email. This is a result of the marking and assessment boycott. 

Next Steps

We will send you the results as soon as they become available. In the meantime, we will produce an interim transcript showing the results that we do have. You can expect this to become available on 28 July.  

More information

If you want more information about what will happen next please check publication of resultsunderstanding results and/or our FAQsYou may also want to contact the General Course Dean for further advice.

Masters and Diploma students who were expecting to be awarded (postgraduate finalists).

You have not been awarded as planned, but we have not confirmed a final fail

What this means

You have either deferred or failed at least one course, and thus are not eligible to be awarded this year. However, you still have attempts remaining in these course(s). The Regulations for Diplomas and Regulations for Taught Masters Degrees set out the maximum number of attempts you have at each course. 

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

Next steps

If you have deferred assessments, then you will be expecting this outcome and will probably have a plan in place. You will probably take the assessment during the second Postgraduate Resit and Deferral Period in Spring Term 2024 (RDAP2). 

If you have unexpectedly failed a course, we understand that you may be worried about the implications of this but would like to reassure you that you do have another opportunity to do the assessments in that course again so long as you have attempts remaining. In the first instance, you will probably take the assessment during the second Postgraduate Resit and Deferral Period in Spring Term 2024 (RDAP2). 

If you hold a student visa

You should contact the Student Advice and Engagement Team Student Advice and Engagement Team to discuss your circumstances and what you need to do. 

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations TeamStudent Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

We have confirmed that your outcome is Final Fail

What this means

An outcome of Final Fail means it is no longer possible for you to complete your degree. 

You have been given this outcome because you have not passed enough courses to be awarded and have exhausted the attempts in your failed courses. The Regulations for Diplomas and Regulations for Taught Masters Degrees set out the maximum number of attempts you have at each course. 

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

If you hold a student visa

LSE will inform UKVI that you have not completed your programme as expected. We will send you an email after this action has been taken. UKVI may proceed to curtail (cancel) your visa and provide a new end date. UKVI will contact you if/when they curtail your visa. You can find out more in the 'Receiving your Results section of When you have your visa. If you need immigration advice and guidance, please contact the Visa Student Advice and Engagement Team.

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

Masters and Diploma students who were expecting to continue studying in the 2024-25 Academic Year (continuing postgraduate students)

Students following a full-time programme on a part-time basis

If you are studying part-time on a programme that normally runs across one year when studied full-time then there are no progression hurdles between the years and you will normally be allowed to complete the second year even if you have deferred assessments. This will also apply if you have missing marks. 

However, if you have unexpectedly failed a course during your first year you should contact the Student Advice and Engagement Team for specific advice. You will most likely be able to resit the failed assessment during the second year of your studies BUT we will need to review your individual circumstances.

You are not currently able to progress

What this means

If your programme is longer than one year (when completed full-time), there will be specific progression rules explaining what you need to do in out to be admitted into Year 2. These are laid out in your programme regulations. You will not be allowed to progress into the next year of your programme if you have not met these requirements. This usually happens because you have not passed sufficient courses in Year 1.

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

Next Steps

If you have deferred assessments, then you will be expecting this and will probably have a plan in place. You will probably become sit these assessments as an unenrolled student during the second Postgraduate Resit and Deferral Period in Spring Term 2024 (RDAP2).  Assuming you successfully complete these assessments you will then be able to rejoin Year 2 in September 2024.

If you have unexpectedly failed a course we understand that you may be worried about the implications of this but would like to reassure you that, so long as you have attempts remaining. In the first instance, you will probably resit these assessments as an unenrolled student during the assessment during the second Postgraduate Resit and Deferral Period in Spring Term 2024 (RDAP2). Assuming you successfully complete these assessments you will then be able to rejoin Year 2 in September 2024.

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

You can progress, but have outstanding assessments to (re)sit

What this means

If your programme is longer than one year (when completed full-time), there will be specific progression rules explaining what you need to do in out to be admitted into Year 2. These are laid out in your programme regulations. You may be allowed to progress into Year 2 but will need to complete the assessments for the outstanding courses, where you have attempts remaining. 

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

Next Steps

If you have deferred assessments, then you will be expecting this and will probably have a plan in place. You will probably sit these assessments as an unenrolled student during the second Postgraduate Resit and Deferral Period in Spring Term 2024 (RDAP2).  Assuming you successfully complete these assessments you will then be able to rejoin Year 2 in September 2024.

If you have unexpectedly failed a course we understand that you may be worried about the implications of this but would like to reassure you that, so long as you have attempts remaining. In the first instance, you will probably resit these assessments as an unenrolled student during the assessment during the second Postgraduate Resit and Deferral Period in Spring Term 2024 (RDAP2). Assuming you successfully complete these assessments you will then be able to rejoin Year 2 in September 2024.

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results. For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

You can progress but have outstanding assessments where you have exhausted attempts.

What this means

If your programme is longer than one year (when completed full-time), there will be specific progression rules explaining what you need to do in out to be admitted into Year 2. These are laid out in your programme regulations

It is possible that you may be allowed to progress into Year 2 even thought you have failed a course from Year 1 and used up both attempts in that course. If you have used all attempts in a specific assessment within a failed course and are unable to pass the course, you will have an unredeemable fail for that course and will not be offered any opportunity to redeem that fail.

Supporting your wellbeing

Getting unexpected results can be a worrying experience. If you are finding these emotions difficult and you are concerned about their impact on your health or wellbeing, we encourage you to contact your doctor or other health services. Please check support during your studies for other possible sources of support.

Next Steps

You will be allowed to progress as normal and do not need to take any action. 

As you will be able to see from the Classification Schemes, there is no penalty for unredeemed fails (but not bad fails) up to the value of one half unit. Fails (but not bad fails) up to one unit will not prevent classification but do require compensation and will result in a drop in classification.

Appealing your results

You can appeal your results based on the following grounds:

  • You feel that the Exam Board did not follow the correct procedure such that there is reasonable doubt that the decision would have been the same if the correct procedure had been followed (‘Procedural error’); and/or
  • There is new information about Exceptional Circumstances that affected the assessment outcome. Such circumstances would normally be sudden, unforeseen, out of your control and proximate to the assessment(s) in question. Where you submit an appeal in relation to new information , you must also provide a valid reason, with evidence, explaining why you did not submit this information on time.

If you would like to appeal you should do so as soon as possible, and no later than 10 working days after the publication of your results.For further information please read check the detailed guidance about the School's appeal procedure on Challenging Results.

If you have any questions regarding the appeals process, you should contact the Student Regulations Team. The Student Regulations Team is unable to discuss the specifics of your case but can offer general guidance on the results and appeal processes and procedures.

You may also speak to the Students' Union Advice Service if you wish to discuss your specific case.

 

Meet the team

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