Accommodation satisfaction survey

Each Winter Term, we run a survey to ask student residents what they think about living in halls. The feedback helps us to shape and improve our services.

Accommodation satisfaction survey 2024

Key results

41.6 per cent response rate (down 17.4 percentage points on last year)
75.5 per cent of residents would recommend their residence to other LSE students (down 8.5 percentage points on last year)
72 per cent of residents felt that their residence offers good value for money (down 9 percentage points on last year)
73 per cent of residents are aware of the Residential Life Programme (down 11 percentage points on last year)
70 per cent of residents felt that there is a sense of belonging and community in their hall.

The detailed analysis of the survey is available in one format.

Full student accommodation satisfaction survey data results 2024 [PDF]

Results of previous surveys

59 per cent response rate (up 7 percentage points on last year)
87 per cent of residents are enjoying their stay in residences (down 2 percentage points on last year)
84 per cent of residents would recommend their residence to other LSE students (up 6 percentage points on last year)
81 per cent of residents felt that their residence offers good value for money (up 7 percentage points on last year)
86 per cent of residents found our reception and front of house teams helpful (up 11 percentage points on last year)
84 per cent of residents are aware of the Residential Life Programme (up 2 percentage points on last year)
84 per cent of residents are happy with the quality and variety of food in catered halls (up 14 percentage points on last year)

The detailed analysis of the survey is available in one format.

Full student accommodation satisfaction survey data results 2023 [PDF]

52 per cent response rate (up 4 percentage points on last year)
80 per cent of residents feel a sense of community in their hall.
89 per cent of residents are enjoying their stay in residences.
78 per cent of residents would recommend their residence to other LSE students (up 6 percentage points on last year)
74 per cent of residents felt that their residence offers good value for money.
84 per cent of residents felt an overall sense of sustainability in their residence.

The detailed analysis of the survey is available in two formats.

47 per cent response rate (down 13 percentage points on last year however please note that the survey closed early due to coronavirus)
The most improved participation rate was not awarded this year as the survey closed early due to coronavirus.
90 per cent of residents are enjoying their stay in residences (same as previous year)
80 per cent of residents felt that their residence offers good value for money (up by one percentage point on previous year)
85 per cent of residents would recommend their residence to other LSE students (same as previous year)

The detailed analysis of the survey is available in two formats.

59 per cent response rate (up 4 percentage points on last year)
Bankside House achieved the most improved participation rate
90 per cent of residents are enjoying their stay in residences (down by one percentage point on previous year)
79 per cent of residents felt that their residence offers good value for money (same as previous year)
85 per cent of residents would recommend their residence to other LSE students (down by two percentage points on previous year)

The detailed analysis of the survey is available in two formats.

Response rate: 55 per cent
Rosebery Hall won the prize for achieving the most improved participation rate
91 per cent of residents are enjoying their stay in residences (up by 1.2 percentage points on previous year)
87 per cent of residents would recommend their residence to other LSE students (up by two percentage points on previous year)
79 per cent of residents felt that their residence offers good value for money (down by one percentage point from previous year)

The detailed analysis of the survey is available in three formats.

Full Student accommodation satisfaction survey results 2018 [PDF]
Full Student accommodation satisfaction survey results 2018 [XLS, filterable]
Full Student accommodation satisfaction survey results 2018 [XLS, optimised for printing]

Key results and hall-by-hall analysis

Response rate: 53 per cent
Butler’s Wharf Residence won the prize for achieving the most improved participation rate.
90 per cent of residents are enjoying their stay in residences (the same as in 2016)
85 per cent of residents would recommend their residence to other LSE students (up from 83 per cent in 2016)
80 per cent of residents felt that their residence offers good value for money (up from 75 per cent in 2016)

For more information, download the hall-by-hall analysis table. There are two formats available.

Full Student accommodation survey 2017 [XLS] Interactive Layout or
Full Student accommodation survey 2017 [PDF] Optimised for Printing

Key results and hall-by-hall analysis

Response rate: 58.97 per cent
Carr-Saunders Hall and Passfield Hall both won the prize for achieving the highest survey participation. Both achieved a record breaking 100 per cent participation.
83 per cent of residents would recommend their residence to other LSE students
75 per cent of residents felt that their residence offers good value for money
90 per cent of residents are enjoying their stay in residences

For more information, download the hall-by-hall analysis table. There are two formats available.

Full Student Accommodation Survey 2016 report [XLS] – Interactive Layout or
Full Student Accommodation Survey 2016 report [PDF] – Optimised for Printing

Key results and hall-by-hall analysis

Response rate: 59.38 per cent
Carr-Saunders Hall won the prize for achieving the highest survey participation.
86 per cent of residents would recommend their residence to other LSE students
79 per cent of residents felt that their residence offers good value for money

The results are available in two formats:

Full Student accommodation survey 2015 report [PDF]
Appendix: hall-by-hall analysis table 2015 [PDF]

Key results and hall-by-hall analysis

Response rate: 56.79 per cent
Bankside House won the prize for achieving the highest survey participation.
86 per cent of residents would recommend their residence to other LSE students
74 per cent of residents felt that their residence offers good value for money

The results are available in two formats:

Full Student accommodation survey 2014 report [PDF]
Appendix: hall-by-hall analysis table 2014 [PDF]

Key results and hall-by-hall analysis

Response rate: 33.56 per cent
Passfield Hall won the prize for achieving the highest survey participation.
82 per cent of residents would recommend their residence to other LSE students
73 per cent of residents felt that their residence offers good value for money

Full Annual student satisfaction survey 2013 report [PDF]

59 per cent response rate (up 7 percentage points on last year)
87 per cent of residents are enjoying their stay in residences (down 2 percentage points on last year)
84 per cent of residents would recommend their residence to other LSE students (up 6 percentage points on last year)
81 per cent of residents felt that their residence offers good value for money (up 7 percentage points on last year)
86 per cent of residents found our reception and front of house teams helpful (up 11 percentage points on last year)
84 per cent of residents are aware of the Residential Life Programme (up 2 percentage points on last year)
84 per cent of residents are happy with the quality and variety of food in catered halls (up 14 percentage points on last year)

The detailed analysis of the survey is available in one format.

Full student accommodation satisfaction survey data results 2023 [PDF]

52 per cent response rate (up 4 percentage points on last year)
80 per cent of residents feel a sense of community in their hall.
89 per cent of residents are enjoying their stay in residences.
78 per cent of residents would recommend their residence to other LSE students (up 6 percentage points on last year)
74 per cent of residents felt that their residence offers good value for money.
84 per cent of residents felt an overall sense of sustainability in their residence.

The detailed analysis of the survey is available in two formats.

47 per cent response rate (down 13 percentage points on last year however please note that the survey closed early due to coronavirus)
The most improved participation rate was not awarded this year as the survey closed early due to coronavirus.
90 per cent of residents are enjoying their stay in residences (same as previous year)
80 per cent of residents felt that their residence offers good value for money (up by one percentage point on previous year)
85 per cent of residents would recommend their residence to other LSE students (same as previous year)

The detailed analysis of the survey is available in two formats.

59 per cent response rate (up 4 percentage points on last year)
Bankside House achieved the most improved participation rate
90 per cent of residents are enjoying their stay in residences (down by one percentage point on previous year)
79 per cent of residents felt that their residence offers good value for money (same as previous year)
85 per cent of residents would recommend their residence to other LSE students (down by two percentage points on previous year)

The detailed analysis of the survey is available in two formats.

Response rate: 55 per cent
Rosebery Hall won the prize for achieving the most improved participation rate
91 per cent of residents are enjoying their stay in residences (up by 1.2 percentage points on previous year)
87 per cent of residents would recommend their residence to other LSE students (up by two percentage points on previous year)
79 per cent of residents felt that their residence offers good value for money (down by one percentage point from previous year)

The detailed analysis of the survey is available in three formats.

Full Student accommodation satisfaction survey results 2018 [PDF]
Full Student accommodation satisfaction survey results 2018 [XLS, filterable]
Full Student accommodation satisfaction survey results 2018 [XLS, optimised for printing]

Key results and hall-by-hall analysis

Response rate: 53 per cent
Butler’s Wharf Residence won the prize for achieving the most improved participation rate.
90 per cent of residents are enjoying their stay in residences (the same as in 2016)
85 per cent of residents would recommend their residence to other LSE students (up from 83 per cent in 2016)
80 per cent of residents felt that their residence offers good value for money (up from 75 per cent in 2016)

For more information, download the hall-by-hall analysis table. There are two formats available.

Full Student accommodation survey 2017 [XLS] Interactive Layout or
Full Student accommodation survey 2017 [PDF] Optimised for Printing

Key results and hall-by-hall analysis

Response rate: 58.97 per cent
Carr-Saunders Hall and Passfield Hall both won the prize for achieving the highest survey participation. Both achieved a record breaking 100 per cent participation.
83 per cent of residents would recommend their residence to other LSE students
75 per cent of residents felt that their residence offers good value for money
90 per cent of residents are enjoying their stay in residences

For more information, download the hall-by-hall analysis table. There are two formats available.

Full Student Accommodation Survey 2016 report [XLS] – Interactive Layout or
Full Student Accommodation Survey 2016 report [PDF] – Optimised for Printing

Key results and hall-by-hall analysis

Response rate: 59.38 per cent
Carr-Saunders Hall won the prize for achieving the highest survey participation.
86 per cent of residents would recommend their residence to other LSE students
79 per cent of residents felt that their residence offers good value for money

The results are available in two formats:

Full Student accommodation survey 2015 report [PDF]
Appendix: hall-by-hall analysis table 2015 [PDF]

Key results and hall-by-hall analysis

Response rate: 56.79 per cent
Bankside House won the prize for achieving the highest survey participation.
86 per cent of residents would recommend their residence to other LSE students
74 per cent of residents felt that their residence offers good value for money

The results are available in two formats:

Full Student accommodation survey 2014 report [PDF]
Appendix: hall-by-hall analysis table 2014 [PDF]

Key results and hall-by-hall analysis

Response rate: 33.56 per cent
Passfield Hall won the prize for achieving the highest survey participation.
82 per cent of residents would recommend their residence to other LSE students
73 per cent of residents felt that their residence offers good value for money

Full Annual student satisfaction survey 2013 report [PDF]

Key results and hall-by-hall analysis

Response rate: 21 per cent
80 per cent of residents would recommend their residence to other LSE students
72 per cent of residents felt that their residence offers good value for money
66 per cent of residents felt above average or better about their pre-arrival experience

For more information, download the 2012 survey results overview [PDF]